Yanti MA, Sah IN, Afiyah J, Ramadhana MY, Violita CE. The Impact of Chatbot Features in E-Commerce on User Experience: A Case Study of Shopee Users. SJBFM [Internet]. 2026 Feb. 4 [cited 2026 Mar. 3];1(1):1-9. Available from: https://sinergijournal.id/index.php/sjbfm/article/view/134